Home Credit: Bank Info, Reviews, Hotline, Customer Service


Home Credit Bank is a renowned financial institution that operates in nine countries, specializing in providing installment loans to individuals with limited or no credit history. With its primary focus on lending services, Home Credit offers a range of products, including consumer loans, cash loans, and Qwarta.

In this review, CashLoanPH will delve into the details of Home Credit’s services, features, pros and cons, and frequently asked questions, providing a comprehensive understanding of their offerings and helping individuals make informed decisions.

About Home Credit Bank

Home Credit Bank, a subsidiary of the Home Credit Group, has established a strong presence in the financial industry. As of June 30, 2020, the Group had served approximately 135.4 million consumers, making it a trusted institution worldwide. With PPF Financial Holdings, a.s. as its largest shareholder, owning 88.62% of the company, Home Credit Bank has the financial backing and stability to offer reliable and secure financial services.

Home Credit Bank entered the Philippine market in October 2013, focusing on providing non-cash, no-collateral lending to qualified mass-market clients. Their lending services primarily cater to individuals looking to purchase home appliances and mobile devices, such as computers, tablets, laptops, and mobile phones, by offering affordable monthly payment options.



Home Credit Bank’s principal service revolves around lending, with consumer loans being the primary focus. These loans enable customers to acquire the items they desire and pay for them in manageable monthly installments.

Additionally, Home Credit offers cash loans and Qwarta, providing individuals with the flexibility to meet various financial needs, whether it’s starting a business, renovating a home, paying education fees, or replacing gadgets and appliances.

Partnering Stores

Although Home Credit Bank is predominantly an online institution, they have established partnerships with numerous stores across the Philippines. These partner stores serve as physical locations where customers can avail themselves of Home Credit’s services.

By visiting the company’s website, individuals can conveniently locate partner shops nearest to their current location, eliminating the need to remember specific addresses.

Home Credit App

To enhance customer convenience, Home Credit has developed a user-friendly mobile app. The Home Credit app offers a range of features that allow users to manage their accounts effectively.

With the app, customers can activate their new Home Credit card from anywhere, monitor their spending through transaction summaries, and ensure security by setting a card password. If a card is misplaced, users can block it instantly through the app and unblock it if it is found later.

Pros and Cons

Before deciding to utilize any of Home Credit’s products or services, it’s essential to weigh the advantages and disadvantages. Here, we present some key pros and cons to consider:


  • Data Privacy: Home Credit prioritizes the privacy and security of its clients’ information, ensuring that personal data is not shared with external parties.
  • Convenient Online Services: By operating primarily online, Home Credit eliminates the inconvenience of long queues and waiting times typically associated with traditional banking services.
  • International Presence: Home Credit Bank’s global presence, with offices in multiple countries and continents, establishes its reputation as an internationally recognized financial institution.


  • Online Security Risks: As Home Credit’s services are predominantly online-based, there is an inherent risk of security breaches and data theft. Customers must remain vigilant in protecting their personal information.
  • Limited Offline Offices: Home Credit’s physical office locations may be limited, making it challenging for customers to have their queries addressed in person. Online and phone support become crucial in such cases.
  • Higher Interest Rates: Home Credit’s interest rates are generally higher compared to some traditional banks. Customers should carefully assess their financial situation and determine if the benefits outweigh the potential costs.

Products and Services

Home Credit Bank offers a diverse range of products and services to meet various financial needs:

Consumer Loan

Home Credit’s consumer loan allows individuals to acquire desired items through affordable monthly payments. This type of financing covers a broad spectrum of purposes, including home improvements, gadget upgrades, transportation, leisure activities, and more. With flexible repayment terms, customers can choose a plan that suits their financial capabilities.

Cash Loan

For those in need of immediate funds, Home Credit provides cash loans up to β‚±150,000. These loans can be utilized for various purposes, such as starting a business, renovating a home, paying education fees, or replacing gadgets and appliances. The loan amount and repayment terms are determined based on individual offers and eligibility.


Customers who secure a Home Credit loan for a gadget, home appliance, furniture, or any other commodity are eligible to receive Qwarta. Qwarta provides fast approval with a spending limit of up to β‚±10,000, allowing individuals to make necessary purchases without delay.


Home Credit’s Marketplace serves as a platform where customers can select products and apply for affordable monthly payment options. The marketplace offers several benefits, including a smart purchasing experience, multiple payment options (monthly installments or full in-store payment with cash or credit card), and exclusive offers and promotions available only to Home Credit customers.

Credit Card

Home Credit’s credit card provides a convenient way to manage finances and make payments. Users can pay utility bills without incurring fees, enjoy a 5% discount when purchasing loads through the My Home Credit app, and make payments and shop using QR codes. The credit card also offers up to 45 days of interest-free credit, including a 15-day grace period before the payment due date, providing customers with flexibility and convenience.

Frequently Asked Questions (FAQs)

What is Home Credit?

Home Credit is a globally recognized platform that centralizes consumer finance operations, encompassing fundamental strategies, technology, risk management, product offerings, and funding activities. It was established in 1997 and has since become a trusted financial institution.

Who owns Home Credit?

Home Credit is owned by PPF Financial Holdings, a.s., a prominent investment firm with a significant interest in the company.

How do you qualify for Home Credit?

To be eligible for Home Credit’s services, individuals must be Filipino citizens aged between 18 and 68. They are required to provide one primary and one secondary identification, with at least one ID displaying their current address. Additionally, a steady source of income, such as employment, business ownership, pension, or remittances, is necessary to qualify.

Is Home Credit a legitimate company?

Yes, Home Credit is a legitimate company duly registered with the Security and Exchange Commission under registration number CS201301354.

What is the maximum Home Credit cash loan amount?

The minimum loan amount for Home Credit cash loans is β‚±10,000. The maximum loan amount is determined based on individual offers and eligibility.

What are the requirements for Home Credit cash loans?

To be eligible for a cash loan, individuals must be registered Home Credit customers, meeting the necessary criteria for loan approval.

What is the longest term for a Home Credit cash loan?

Home Credit offers cash loans with flexible repayment terms. Customers can choose loan durations of 18 months, 24 months, 30 months, or 36 months, depending on the offer extended to them.


Home Credit Bank offers a comprehensive range of financial services, catering to the diverse needs of its customers. With a focus on installment loans, cash loans, and Qwarta, Home Credit provides individuals with flexible financing options.

While the company boasts advantages such as data privacy, convenient online services, and an international presence, potential drawbacks include online security risks, limited physical office locations, and higher interest rates.

By considering the pros and cons and exploring Home Credit’s diverse product offerings, individuals can make informed decisions that align with their financial goals and requirements.

5/5 - (15 votes)
CashLoanPH Changed status to publish 13/06/2023