List of Contacts Lending Companies Customer Service

Lending customer service refers to the specific support and assistance provided to customers who are seeking or have obtained loans or credit from a lending institution. It focuses on addressing the unique needs and concerns of borrowers throughout the loan lifecycle, from the application process to repayment.

10+ Info Contacts Lending Companies customer service in Philippines

Digido Customer Service

You can contact the customer service of the Digido.ph company at:

Company Name: DIGIDO FINANCE CORP.

  • Address: Units P107003R, P107007R, P107008R, Level 7 Cyberpark Tower1, 60 Gen. Aguinaldo Ave., Cubao, Quezon City, Philippines 1109
  • Telephone: (02) 8876 – 84-84
  • Email: [email protected]
  • Facebook: https://www.facebook.com/digidoph

From 8AM to 5PM every day.

MoneyCat Customer Service

Company Name: MoneyCat Financing Inc.

  • Address: Unit 1701 Tycoon bldg Pearl Drive st. Brgy San Antonio Ortigas Center Pasig City, ph 1800
  • Hotline: For Smart/TNT/SUN – 0968 874 7401 or 0968 869 3937; For Globe/TM 0917 100 1747 or 0917 143 4550
  • Email: [email protected]
  • Support Page: https://moneycat.ph/tg/connect
  • Facebook: https://www.facebook.com/moneycatOfficial

9 am – 6 pm Lunes – Biyernes

Home Credit Philippines Customer Service

  • Address: 9th Ave, Taguig, Metro Manila Ore Central Building
  • Contact Page: https://www.homecredit.ph/Contact-Us
  • Hotline: +63 277535711
  • Email: [email protected]
  • Website: https://www.homecredit.ph/
  • Facebook: https://www.facebook.com/homecreditph

Customer Service Hotline is open from 8:00 AM until 8:00 PM, Mondays to Sundays

Finbro Loan Customer Service

Company Name: Sofi Lending Inc.

  • Address: Unit 1405 Philippine Stock Exchange Tektite San Antonio, Pasig
  • Hotline: SMART (09690471419) | GLOBE (09176200773)
  • Email: [email protected]
  • Contact Page: https://facebook.com/finbroph
  • Facebook: https://facebook.com/finbroph

Mon – Sun: 8AM to 5PM

Tala Customer Service

Company Name: Tala Financing Philippines Inc.

  • Address: 5th Floor TIM Building 5600 Osmena Hwy. cor. Arellano St. Palanan Makati, Metrol Manila.
  • Hotline: Globe: 09778118252 / 09778508252 / 09778558252. Smart: 09190822695 / 09190742930
  • Email: [email protected].
  • Website: https://tala.ph/
  • Facebook: https://www.facebook.com/talaphilippines/

Vamo Customer Service

Company Name: Vamo Lending Inc.

  • Address: Unit 1606-1607 11th Drive Cor. 9th Avenue, Bonifacio Global City, Taguig City.
  • Hotline: Globe Telecom: +63 917-706-9834 | Smart Telecom: +63 947-896-4568
  • Email: [email protected]
  • Website: https://vamo.ph/
  • Facebook: https://www.facebook.com/VamoPH

Kviku Customer Service

Company Name: Kviku Lending Co. INC.

  • Address: 18A Trafalgar Plaza, 105 H.V. Dela Costa Street, Salcedo Village Makati City.
  • Hotline:
  • Email: [email protected]
  • Website: https://kviku.ph/
  • Facebook:  https://www.facebook.com/KvikuBankPH

PesoRedee Customer Service

Company Name: Peso Redee Financing Inc.

  • Address: Unit 204 Pacific Center Condominium, 33 San Miguel Ave, Brgy. San Antonio, Pasig
  • Email: [email protected]
  • Website: https://pesoredee.ph/

About Lending customer service

Lending customer service involves various activities and responsibilities, including:

  1. Loan Application Assistance: Providing guidance and support to customers during the loan application process, helping them understand the requirements, documentation needed, and answering any questions they may have.
  2. Loan Product Information: Offering detailed information about different loan products, their features, interest rates, repayment terms, and any associated fees or charges. This helps customers make informed decisions about the loan that best suits their needs.
  3. Loan Approval and Disbursement: Assisting customers with the loan approval process, including verifying documents, conducting credit checks, and facilitating the timely disbursement of approved loans.
  4. Loan Servicing: Managing the ongoing relationship with borrowers, including providing account statements, addressing billing inquiries, and ensuring accurate and timely loan servicing. This may involve handling changes to loan terms, addressing payment-related concerns, and providing guidance on loan modification or refinancing options.
  5. Payment Support: Assisting borrowers in understanding their repayment obligations, setting up payment plans, accepting loan payments through various channels (such as online portals, phone payments, or automatic deductions), and resolving any payment-related issues or disputes.
  6. Financial Counseling: Offering guidance and resources to help borrowers manage their finances effectively, budgeting, debt management, and providing information on financial education programs or resources.
  7. Complaint Resolution: Handling customer complaints or concerns related to loan processes, billing discrepancies, or other issues. Resolving complaints promptly and effectively is essential for maintaining customer satisfaction and trust.

Lending customer service is crucial for both the lending institution and the borrowers. It helps build trust, loyalty, and positive customer experiences, which can lead to repeat business, referrals, and a positive reputation in the lending industry. Effective lending customer service can also contribute to reducing loan delinquencies and defaults by addressing potential issues proactively and providing borrowers with the necessary support to manage their loans successfully.

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